At Trendy School Bags, we want you to be completely satisfied with your purchase. Our returns policy is designed to provide you with peace of mind, ensuring that your shopping experience is as enjoyable as possible.

If for any reason you are not satisfied with your backpack, we offer a hassle-free return process. You can initiate a return within 30 days of receiving your order. To qualify for a return, the item must be unused, in its original packaging, and with all tags attached. We believe that every bag has a story, and we want to ensure yours is a happy one.

To begin the return process, simply reach out to our customer service team at [email protected]. We will guide you through the steps and provide you with a return shipping label. Please note that while we cover the shipping costs for returns of defective or incorrect items, you will be responsible for return shipping on other items.

Once we receive your returned backpack, our team will inspect it to ensure it meets our return criteria. Upon approval, we will process your refund or exchange within 5-7 business days. You will receive a confirmation email once your return has been processed.

At Trendy School Bags, customer satisfaction is our ultimate goal. We understand that sometimes a backpack may not be the perfect fit, and we are here to make the return process as seamless as possible. Thank you for choosing us, and we look forward to serving you again!